Reference

How borneo338 link Handles Your Privacy

When you open an account with us, your personal information is handled with the same care we apply to every deposit and withdrawal.

Clear data collection termsSecure account verificationPayment info encryption

Explore the Lobby Read FAQ

What We Collect and Why

borneo338 link Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you register with borneo338 link, we collect your name, email, phone number and identification details to verify your account and meet payment regulations. We also track your login activity, game history and deposit records using DANA, OVO, GoPay and QRIS to detect fraud and keep

1
your wallet secure. Where local law permits, we may use cookies to remember your preferences and improve your lobby experience. Your data is stored in encrypted databases and is never sold to third parties. We retain your account information for as long as your account remains
2
active, plus a retention period where local law requires. If you request deletion or changes, contact our support team and we'll process it within the timeframe set by local regulations.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUT ANYTIME

Privacy Questions – Get Help in Seconds

Team online

Live Chat

Open the chat widget in your account lobby and speak to a support agent in real time. We're available during your playing hours to answer privacy questions or process data requests.

Email Support

Send a detailed privacy inquiry to our support mailbox and we'll respond within 24 hours with a full explanation and next steps for any account or data concern.

Account Settings

Update your contact details, review your connected payments and manage cookie preferences directly from the settings panel after you log in.

HOW WE SAFEGUARD

Security and Data Handling Inside Your Account

Encrypted Deposits

When you send money via DANA, OVO, GoPay or QRIS, the transaction is encrypted end-to-end. Our payment gateway verifies your identity before any funds move into your account.

Session Security

Your login session times out after 30 minutes of inactivity. Your password is hashed and stored separately from your account wallet, so no single system failure exposes both.

Cookie Control

We use session cookies to keep you logged in and functional cookies to track game preferences. You can disable non-essential cookies in your browser settings without losing account access.

Data Retention

Account data is kept for as long as your profile is active, plus a legal holding period where local law permits. Closed accounts are purged according to regional data protection rules.

Third-Party Limits

We share payment data only with banks and payment processors needed to process DANA, OVO, GoPay and QRIS transactions. No marketing partners receive your personal information.

Data Requests

You can request a copy of your personal data, ask for corrections or demand deletion. Contact support with your account email and we'll handle it within the timeframe set by local regulations.

Your Privacy Questions Answered

We collect your full name, email address, phone number, date of birth and government-issued ID for account verification. We also record your IP address, device type and game activity to detect fraud and comply with local payment regulations.

After account closure, we retain your data for the period required by local law—typically 3 to 7 years for payment records and identity verification. You can request early deletion; contact support with your account email and we'll process it.

Yes. All deposits are encrypted using industry-standard SSL and verified by your payment provider before reaching our system. We never store your full payment credentials—only a reference token for future withdrawals.

No. Your personal data is shared only with payment processors, banks and fraud-detection services necessary to keep your account secure. We never sell or rent your information to marketing companies or data brokers.

Open your account settings, scroll to Privacy & Data and select Export My Data. We'll compile your personal information, game history and payment records into a file and send it to your registered email within 7 days.

Change your password immediately and contact our support team via live chat or email. We'll review your login history, disable suspicious sessions and help you re-secure your account and wallet within minutes.

Your account data is stored in secure, encrypted data centres in regions where local law permits. We maintain daily backups to prevent loss and use redundancy protocols so your data is never lost due to system failure.

How borneo338 link Handles Your Privacy

Privacy Questions – Get Help in Seconds

Live Chat

Email Support

Account Settings

Security and Data Handling Inside Your Account

Encrypted Deposits

Session Security

Cookie Control

Data Retention

Third-Party Limits

Data Requests

Your Privacy Questions Answered

01 What personal information does borneo338 link collect when I open an account?

02 How long does borneo338 link keep my data after I close my account?

03 Is my payment information safe when I deposit via DANA, OVO, GoPay or QRIS?

04 Does borneo338 link sell my data to third parties or marketers?

05 How can I see what data borneo338 link has collected about me?

06 What should I do if I suspect my account has been accessed without permission?

07 Where is my data stored and is it backed up?

Related Pages